Privacy Policy

For the Mobile Application “Vital Life”

Last updated: 06.04.2023

 

Article 1 – DEFINITIONS:

  1. a) APPLICABLE MOBILE APPLICATION: This Privacy Policy will refer to and be applicable to the Mobile App “Vital Life”, which shall hereinafter be referred to as “Mobile App.”
  2. b) PARTIES: The parties to this privacy policy are the following data controller: Vital Life d.o.o. (“Data Controller”) and you, as the user of this Mobile App. Hereinafter, the parties will individually be referred to as “Party” and collectively as “Parties.”
  3. c) DATA CONTROLLER: Data Controller is the publisher, owner, and operator of the Mobile App and is the Party responsible for the collection of information described herein. Data Controller shall be referred to either by Data Controller’s name or “Data Controller,” as listed above. If Data Controller or Data Controller’s property shall be referred to through first-person pronouns, it shall be through the use of the following: us, we, our, ours, etc.
  4. d) YOU: Should you agree to this Privacy Policy and continue your use of the Mobile App, you will be referred to herein as either you, the user, or if any second-person pronouns are required and applicable, such pronouns as ‘your”, “yours”, etc.
  5. e) PERSONAL DATA: “Personal DATA” means personal data and information that we obtain from you in connection with your use of the Mobile App which is capable of identifying you in any manner.

 

Article 2 – GENERAL INFORMATION:

This privacy policy (hereinafter “Privacy Policy”) describes how we collect and use the Personal Data that we receive about you, as well as your rights in relation to that Personal Data, when you visit our Mobile App and interact with it in any way, including passively.

This Privacy Policy does not cover any information that we may receive about you through sources other than the use of our Mobile App. The Mobile App may link out to other websites or mobile applications, but this Privacy Policy does not and will not apply to any of those linked websites or applications.

We are committed to the protection of your privacy while you use our Mobile App.

By continuing to use our Mobile App, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it then you agree to immediately cease your use of our Mobile App.

 

Article 3 – CONTACT:

The Party responsible for the processing of your personal data is as follows: Vital Life d.o.o., Spodnje Pirniče 50a, 1000 Ljubljana, Slovenia. The Data Controller may be contacted as follows:

support@vital-life.app

The Data Controller and operator of the Mobile App are one and the same.

 

Article 4 – LOCATION:

The location where the data processing activities take place is as follows:

Google Cloud storage data center, hosted in Frankfurt, Germany, EU

 

Article 5 – MODIFICATIONS AND REVISIONS:

We reserve the right to modify, revise, or otherwise amend this Privacy Policy at any time and in any manner. If we do so, however, we will notify you and obtain your consent to the change in processing. Unless we specifically obtain your consent, any changes to the Privacy Policy will only impact the information collected on or after the date of the change. It is also your responsibility to periodically check this page for any such modification, revision or amendment.

 

Article 6 – THE PERSONAL DATA WE RECEIVE FROM YOU:

Depending on how you use our Mobile App, you will be subject to different types of Personal Data collected and different manners of collection:

  1. a) Analytics data: If you don’t provide any personal data, you may still be subject to certain passive data collection (“Passive Data Collection”). Such Passive Data Collection may include through cookies, as described below, IP address information, location information, and certain browser data, such as history and/or session information.
  2. c) Other Information: For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:

First name, gender, email address, year of birth, body weight and body height. The information that we request will be retained by us and used as described in this privacy policy.

 

Article 7 – THE PERSONAL DATA WE RECEIVE AUTOMATICALLY:

Cookies: Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

 

Log Data: Like all websites and mobile applications, this Mobile App also makes use of log files which store automatic information collected during user visits. The different types of log data could be as follows:

– internet protocol (IP) address;

– type of browser and device parameters used to connect to the Mobile App;

– the name of the Internet Service Provider (ISP);

– date and time of the visit;

– web page of the origin of the user (referral) and exit;

– possibly the number of clicks.

The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner in order to verify the correct functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the Data Controller.

For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts at damage to the Mobile App or damage to other users, or in the case of harmful activities or crime. Such data are never used for the identification or profiling of the user, but only for the protection of the Mobile App and our users. Such information will be treated according to the legitimate interests of the Data Controller.

 

Article 8 – THIRD PARTIES:

We may utilize third party service providers (“Third Party Service Providers”), from time to time or all the time, to help us with our Mobile App, and to help serve you.

We use Third Party Service Providers (Google Firebase) to assist with information storage (cloud storage).

We may provide some of your Personal Data to Third Party Service Providers in order to help us track usage data, such as referral websites, dates and times of page requests, etc. We use this information to understand patterns of usage of, and to improve, the Mobile App.

We may use Third Party Service Providers to host the Mobile App. In this instance, the Third-Party Service Provider will have access to your Personal Data.

We only share your Personal Data with a Third-Party Service Provider if that provider agrees to our privacy standards as set out in this Privacy Policy.

Your Personal Data will not be sold or otherwise transferred to other third parties without your approval.

Notwithstanding the other provisions of this Privacy Policy, we may provide your Personal Data to a third party or to third parties in order to protect the rights, property or safety, of us, our customers or third parties, or as otherwise required by law.

We will not knowingly share your Personal Data with any third parties other than in accordance with this Privacy Policy.

If your Personal Data might be provided to a third party in a manner which is other than as explained in this Privacy Policy, you will be notified. you will also have the opportunity to request that we not share that information.

 

Article 9 – HOW PERSONAL DATA IS STORED:

We use secure physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destruction.

Please note, however, that no system involving the transmission of information via the internet, or the electronic storage of data, is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data.

Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancelation of your account or other general request for the deletion of data.

In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach.

 

Article 10 – PURPOSES OF PROCESSING OF PERSONAL DATA:

We primarily use your Personal Data to help us provide a better experience for you on our Mobile App and to provide you the services and/or information you may have requested, such as use of our Mobile App.

Personal Data that may be considering identifying may be used for the following:

  1. a) Improving your personal user experience

 

Article 11 – DISCLOSURE OF PERSONAL DATA:

Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to:

  1. a) To satisfy any local, state, or federal laws or regulations
  2. b) To respond to requests, such discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies
  3. c) To bring legal action against a user who has violated the law or violated the terms of use of our Mobile App
  4. d) As may be necessary for the operation of our Mobile App
  5. e) To generally cooperate with any lawful investigation about our users
  6. f) If we suspect any fraudulent activity on our Mobile App or if we have noticed any activity which may violate our terms or other applicable rules

 

Article 12 – MODIFYING, DELETING, AND ACCESSING YOUR INFORMATION:

In the Vital Life app you can always edit your profile information such as email address, name, year of birth, gender etc. You can also delete specific recorded activities.

If you wish to modify or delete any information we may have about you, or you wish to simply access any information we have about you, you may reach out to us at the following email address: support@vital-life.app.

You may request to delete your account. Once deleted, your data, including account and activities cannot be reinstated.

Data Retention

We keep information as long as it is necessary to operate The Vital Life app. We keep all of your information until you either request deletion of your account or if your account has been inactive for a certain amount of time, whichever happens first. Following the deletion of your account, it may take up to 60 days to fully delete your personal information from our systems.

Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use or take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Information about you that is no longer necessary and relevant to provide our services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to Vital Life d.o.o., such as statistics of the use of the app.

 

Article 13 – ACCEPTANCE OF RISK:

By continuing to our Mobile App in any manner, use the Product, you manifest your continuing asset to this Privacy Policy. You further acknowledge, agree and accept that no transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.

 

Article 14 – YOUR RIGHTS:

You have many rights in relation to your Personal Data. Specifically, your rights are as follows:

– the right to be informed about the processing of your Personal Data

– the right to have access to your Personal Data

– the right to update and/or correct your Personal Data

– the right to the portability of your Personal Data

– the right to oppose or limit the processing of your Personal Data

– the right to request that we stop processing and delete your Personal Data

– the right to block any Personal Data processing in violation of any applicable law

– the right to launch a complaint with the applicable data protection authority

Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.

 

Article 15 – CONTACT INFORMATION:

If you have any questions about this Privacy Policy or the way we collect information from you, or if you would like to launch a complaint about anything related to this Privacy Policy, you may contact us at the following email address: support@vital-life.app.